You can check the status of your claim on Cigna Envoy at www.cignaenvoy.com.

You can also call Cigna Global Health Benefits at the telephone number on the back of your ID card.

If you are experiencing difficulty with a claim in the U.S., Health Advocate can also help you resolve benefit claim issues. (See "SPD Box Regular EndMarkerHow the Expatriate Medical Plan Pays Benefits

How the Expatriate Medical Plan Pays Benefits" for more information about Health Advocate.)