If You Need Urgent and/or Emergency Care

If you're experiencing symptoms, you can phone Cigna Global Health Benefits Customer Service and a representative will immediately connect you with a regional coordinating doctor experienced in international medicine, who is knowledgeable about providers in your location. You will be referred to a medical provider based on your symptoms and locations.
If you have a medical emergency that's sudden, urgent, and life-threatening, you should go to the nearest physician, hospital emergency room, or other urgent care facility. Your emergency care will be covered at 100% after a $150 copayment per visit as long as Cigna Global Health Benefits approves the care as being required for a true emergency.
If Cigna Global Health Benefits determines that the situation was not sudden, urgent and life-threatening, your benefits will be paid as a doctor's office visit, subject to the annual deductible and reasonable and customary limits.