When Benefits Are Paid

Basic Life Insurance benefits are paid to your beneficiary when Metropolitan Life Insurance Company (MetLife), the claims administrator, receives satisfactory evidence of your death (e.g., a certified death certificate).
Supplemental term life insurance benefits are paid to your beneficiary when Metropolitan Life Insurance Company (MetLife), the claims administrator, receives satisfactory evidence of your death (e.g., a certified death certificate). Dependent supplemental term life insurance benefits are paid to you in the event of a covered person's death when MetLife receives satisfactory evidence of the covered person's death.
Accidental death and dismemberment (AD&D) insurance benefits are paid to your beneficiary when Metropolitan Life Insurance Company (MetLife), the claims administrator, receives satisfactory evidence of your death (e.g., a certified death certificate). If you suffer a covered loss other than death, your benefit will be paid to you when MetLife receives proof of your loss (e.g., medical reports or accident/police reports). Dependent AD&D benefits are paid to you in the event of a covered person's death or other covered loss when MetLife receives proof of the death/loss.
Business travel accident benefits are paid to your beneficiary when AIG-National Union Fire Insurance Company of Pittsburgh, PA receives satisfactory evidence of your accidental death. If you suffer a covered loss other than death, your benefit will be paid to you when AIG-National Union Fire Insurance Company of Pittsburgh, PA receives proof of your loss.