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Program Administration

This section provides you with important information as required by the Employee Retirement Income Security Act of 1974 (ERISA) about the U.S. Fertility Benefits Program. While ERISA doesn't require JPMorgan Chase to provide you with benefits, by choosing to do so, ERISA mandates that JPMorgan Chase clearly communicate to you how the plans subject to the provisions of ERISA operate and what rights you have under the law regarding plan benefits.
For most plans, the summary plan description and the plan document are the same document. For plans where this is not the case, copies of the plan documents are filed with the plan administrator and are available upon request.
For questions or concerns regarding the U.S. Fertility Benefits Program, please contact the Program's service provider, WINFertility, at (833) 439-1517. Representatives are available Monday through Friday, from 9 a.m. to 7:30 p.m. Eastern Time.
For questions about eligibility and plan operations, contact the HR Answers Benefits Contact Center, at 877-JPMChase ((877) 576-2427) (or (212) 552-5100, if calling from outside the United States). Service Representatives are available Monday through Friday, from 8 a.m. to 7 p.m. Eastern time, except certain U.S. holidays.