Claiming Benefits
The following information explains when and how to file claims for Group LTD Plan benefits.
If your disability under the JPMorgan Chase Short-Term Disability Plan could potentially continue beyond 26 weeks and you participate in Group LTD coverage, your claim is automatically transferred to Group LTD administrator. Prudential will make a determination as to your eligibility for long-term disability benefits. Then, Prudential will work with you to ensure that you are aware of all requirements to continue benefits under Group LTD.
The following information explains the claims process to receive benefits under Group LTD.
Group LTD Claims Process
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If You Have a Non-Occupational Total Disability
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If You Have an Occupational Disability
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Prudential will stay in contact with you through the duration of your disability, requiring updates on your medical information. When your licensed practitioner determines you may return to work, you should immediately notify your Prudential disability claim manager.