If you are not located near one of the 14 Dedicated Bright Horizons Centers, you still have access to any of the Bright Horizons back-up child care centers throughout the U.S. as well as thousands of centers and camps in the Bright Horizons provider network. These centers and camps are available through the Back-Up Care Advantage (BUCA) Program.

NOTE: These centers and camps do not offer the special programs available at the 14 Dedicated Bright Horizons Centers.

You are eligible for up to 20 days of back-up care per child per year. The 20-day annual limit applies to a child even if both parents work at JPMorganChase. Unused days may not be rolled over to the following year, and days may not be shared among siblings. A day of back-up care in a child care center or camp is considered to be 6 or more hours of care in a calendar day.

Less than 6 hours of care in a calendar day is considered a half day. In that case, half of a day is deducted from your 20-day allotment, but you are subject to the full co-pay amount for the day.

You can make a reservation for back-up care up to 90 days in advance of the day you need care. You can also make reservations on the day care is needed if there is availability. Keep in mind that centers and camps experience high-demand periods that are usually consistent with public and private school closings and they make every effort to confirm your reservation. Reservations will be considered on a "first come, first served" basis and can only be made for children registered with the center or camp. To make a reservation, visit https://backup.brighthorizons.com/jpmc.

Several special programs are available at the 14 Dedicated Bright Horizons Centers, including the 8-Week Advantage Program for new parents, the Summer Advantage Program, the Patriotic Leave Program for Active Military, the Relocation Program, and the Travel Program. See "What the Centers Provide" for more details.

In certain locations where there are no operating child care centers in the Bright Horizons provider network (including non-Bright Horizons partner centers), employees may be eligible for in-home care (Bright Horizons will send a caregiver to your home), dependent on availability. In-home care will display as an option on the reservation system if you are eligible for this service. There is a minimum of four hours and maximum of 10 hours of care per day. Regardless of the number of in-home hours used in a day, the use counts as one back-up care day. This offering is available for children between 6 weeks and 12 years old.

Eligible employees may exchange their back-up care days for virtual tutoring (1 use day is equal to 4 hours of virtual tutoring) or effective March 1, 2024, for in-person tutoring (1 use day is equal to 3 hours of in-person tutoring) for eligible children ages 5 to 18 years.

Eligible employees may utilize their back-up care days for virtual camp for eligible children ages 3 to 12 years, where children can choose from a wide variety of activities, including art, coding, game design, fitness, and more. NOTE: There is no co-pay required for virtual camps.

For each day of back-up care, you pay a copayment. The copayments are based on your Total Annual Cash Compensation (TACC). To check your TACC, visit My Health > Benefits Web Center > My Profile > Personal Information > Personal Details. If your TACC is:

Note: Rates are in effect at the time the services are charged (in some cases, those rates may be different than the rates in effect at the time the reservations are made for the services).

For each hour of in-home care, you pay a copayment. The copayments are based on your TACC. To check your TACC, visit My Health > Benefits Web Center > My Profile > Personal Information > Personal Details. If your TACC is:

Note: Rates are in effect at the time the services are charged (in some cases, those rates may be different than the rates in effect at the time the reservations are made for the services).