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Enrolling in the Transportation Accounts
You can enroll in the Transportation Spending Accounts at any time. You must enroll by the first of the month so that payroll deductions can begin and be used to purchase a pass or parking for the following month. For instance, you must enroll by June 1 in order for your June payroll contributions to be withheld, which will be used to purchase your July 1 pass or parking. See "When Participation Begins" for more information. Generally, you should wait to enroll for about 10 business days after your date of hire or other status change, such as a return from a leave of absence, to allow for necessary administrative processing.
  • To enroll online, visit the Transportation Spending Accounts Web Center via My Rewards, or via the internet at www.healthequity.com.
  • To enroll via phone, contact the Transportation Spending Accounts Call Center.
Once you enroll in the Transportation Spending Accounts, you will be responsible for updating your delivery mailing address changes through Health Equity, the Transportation Spending Accounts administrator. In addition, certain transit agencies (i.e., the Long Island Railroad and MetroNorth Railroad) require that you first set up an account with the agency before you can use this benefit. You must manage your ticket choices directly through these agencies, and your payroll elections through Health Equity, who will make the before-tax (and after-tax, if applicable) deduction from your pay and send your payment to the applicable transit agency (see "MetroNorth Railroad and Long Island Railroad (LIRR)" for more information).
Please Note: By enrolling in the JPMorgan Chase Transportation Spending Accounts, you authorize JPMorgan Chase to reduce your base salary on a before-tax and after-tax basis to pay for eligible commuting and parking expenses incurred after the date of your enrollment. The contribution amount you elect is a monthly amount that will be divided based on 24 pay periods a year. Your election will automatically renew from month to month unless you make a change or elect a one-time contribution. In most instances, if the cost of your commuter pass/ticket increases, your payroll deductions will automatically increase to cover the cost.