How the PDP Option Works
The PDP Option has networks of participating dentists and other dental providers who have agreed to a negotiated fee arrangement for covered dental services when treating JPMorganChase participants. However, you can also choose to receive care from any other dental provider and still receive benefits.
If you're interested in enrolling in the PDP Option, you should consult the participating provider directory. The directory lists the dentists who are members of the network. You may view an online provider directory by accessing MetLife's website (https://www.metlife.com/info/JPMC-dental/) or the Benefits Web Center via My Health. You can also call MetLife at (888) 673-9582 if you need help finding a provider.
Under the Preferred Dentist Program (PDP) Option, you may want to consider having your dentist submit a pretreatment estimate to MetLife if the cost is expected to exceed $300. When your dentist suggests treatment, they can send a claim form, along with the proposed treatment plan and supporting documentation, to MetLife. An explanation of benefits (EOB) will be sent to you and the dentist detailing an estimate of what services MetLife will cover and at what payment level. Actual payments may vary from the pretreatment estimate depending upon annual maximums, deductibles, plan frequency limits and other plan provisions at time of payment. Except in the case of an emergency, you may not want to begin the course of treatment until you know what amount your JPMorgan Chase Dental Plan option will pay.