Where to Submit Claims
Where you send your completed claims depends on which Dental Plan option you're enrolled in and which organization administers your claims.
The claims administrators' contact information is listed in the following table:
Claims Administrators' Contact Information
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Claims Administrator
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Address and Telephone Number
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MetLife Preferred Dentist Program (PDP) Option
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MetLife Dental
P.O. Box 981282
El Paso, TX 79998-1282
(888) 673-9582
8 a.m. to 11 p.m. Eastern Time, Monday – Friday
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Aetna, Inc. Dental Maintenance Organization (DMO) Option
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Aetna, Inc.
P.O. Box 14094
Lexington, KY 40512
(800) 843-3661
8 a.m. to 6 p.m. Eastern Time, Monday – Friday
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Cigna Dental Health Maintenance Organization (DHMO) Option
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Cigna Dental Health
P.O. Box 188045
Chattanooga, TN 37422-8045
(800) 790-3086
24/7
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