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Where to Submit Claims
Where you send your completed claims depends on which Dental Plan option you're enrolled in and which organization administers your claims.
The claims administrators' contact information is listed in the following table:
Claims Administrators' Contact Information
Claims Administrator
Address and Telephone Number
MetLife Preferred Dentist Program (PDP) Option
MetLife Dental
P.O. Box 981282
El Paso, TX 79998-1282
(888) 673-9582
8 a.m. to 11 p.m. Eastern Time, Monday – Friday
Aetna, Inc. Dental Maintenance Organization (DMO) Option
Aetna, Inc.
P.O. Box 14094
Lexington, KY 40512
(800) 843-3661
8 a.m. to 6 p.m. Eastern Time, Monday – Friday
Cigna Dental Health Maintenance Organization (DHMO) Option
Cigna Dental Health
P.O. Box 188045
Chattanooga, TN 37422-8045
(800) 790-3086
24 hours/day; seven days/week