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Other Available Wellness Activities
While these activities are not eligible for Wellness Rewards, there are benefits to participating in these wellness activities.
Preventive Care
The Medical Plan covers eligible in-network preventive care at 100% with no copayments. Out-of-network preventive care is also covered but you will have to meet a deductible and pay a copay.
  • Wellness physical;
  • Cervical or prostate screening;
  • Mammogram; and
  • Colonoscopy.
Health Coaching
Aetna and Cigna offer access to health coaches who can answer questions about your Wellness Screening and/or Wellness Assessment, as well as help you set and achieve your health goals, assess treatment options, navigate the Wellness Program, and remind you about prescription refills and preventive tests. You have your choice of receiving telephonic or online support.
You May Be Contacted by Your Health Care Company
If your health care company (Aetna or Cigna) feels you could benefit by working with a health coach based on its review of your Wellness Screening numbers, Wellness Assessment responses, and/or claims data, a health care company representative (not JPMorgan Chase) may contact you directly.
Please Note: Aetna and Cigna have access to your medical, prescription drug, and lab claims. So even if you do not get a Wellness Screening or complete a Wellness Assessment, you may still be contacted by your health care company to inform you of health programs available to you.
You don't have to wait to receive a call to participate; you can contact your health care company directly at the number on the back of your medical card.
Listed below are the most common health topics addressed by the health coaches at Aetna and Cigna. However, you can contact them on any health topic.
  • Emphysema and chronic bronchitis;
  • Depression and anxiety;
  • Diabetes/pre-diabetes;
  • Healthy eating;
  • High blood pressure;
  • High cholesterol;
  • Physical activity;
  • Stress management; and
  • Weight management.
Maternity Support Program
The Maternity Support Program provides expectant mothers with help throughout their pregnancy. If you or a covered spouse/domestic partner are pregnant, you can enroll in the program anytime throughout your pregnancy to receive support from a health coach. This is a confidential program and JPMorgan Chase will not be notified of your individual enrollment. This program is available only if you are enrolled in the Medical Plan.
Contact your health care company to learn more.
Condition Management
The Condition Management program provides you with personal support from a registered nurse to help you find practical ways to manage chronic conditions. Condition Management offers support for asthma, coronary artery disease, COPD, diabetes, and heart failure. This program is available only if you are enrolled in the Medical Plan.
Contact your health care company to learn more.
Expert Medical Advice
An expert second medical opinion through Included Health (formerly Grand Rounds) allows you to receive medical guidance from a national leading expert on a documented diagnosis — without leaving your home. Leading experts are available to review documentation on treatment plans, complex medical conditions, scheduled surgeries or major procedures and medications you are taking. This program is available only if you are enrolled in the JPMC U.S. Medical Plan.
Additionally, Included Health can also help you find a highly rated, in-network doctor or specialist, assist you with scheduling office appointments and advise you on how to prepare for the office visit. And if you're in the hospital, a Care Coordinator can help answer your questions and connect with your care team. Visit Includedhealth.com or call (888) 868-4693.
Treatment Decision Support
The Treatment Decision Support program offers access to registered nurses, or in the case of Included Health, staff clinicians who can help you deal with conditions that have multiple treatment options, such as breast cancer and prostate cancer. The Treatment Decision Support program provides detailed information to help you choose the best treatment option(s), along with names of high-quality, cost-effective physicians near you and questions to ask your doctor. This program is available only if you are enrolled in the Medical Plan.
  • Cigna: Treatment Decision Support offers support for benign uterine conditions, breast cancer, coronary artery disease, hip osteoarthritis/replacement, knee osteoarthritis/replacement, low back pain, and prostate cancer.
  • Aetna: Treatment Decision Support offers support for a variety of medical and surgical conditions including but not limited to angina, benign prostate disease, breast cancer, dysfunctional uterine bleeding, endometriosis, fibroids, hip replacement, knee replacement, low back pain, and prostate cancer.
  • Included Health : Treatment Decision Support offers support for coronary artery disease/heart disease, hyperlipidemia, metabolic disease, hypertension, obesity, low back pain, shoulder pain, knee pain, hip pain, other chronic joint pain, migraines, anxiety, depression, benign uterine conditions, prostate cancer, and breast cancer.
Contact your health care company or Included Health to learn more.