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NurseLine
You can call Aetna and Cigna and speak to a registered nurse at any time. You can get help with health advice 24 hours a day, seven days a week — even on weekends and holidays. There are no limitations on how many times you might use the NurseLine. Examples include:
  • Recognize urgent and emergency symptoms;
  • Understand medication interactions;
  • Locate in-network doctors and hospitals; and
  • Research treatment costs.
Contact your health care company to learn more:
  • Aetna: Call (800) 468-1266 and select the prompt, "24-hour NurseLine."
  • Cigna: Call (800) 790-3086 and select the prompt, "24-Hour Health Information Line."