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Back-Up Child Care Highlights

14 Dedicated JPMorgan Chase Centers
JPMorgan Chase has 14 dedicated back-up child care centers, in Delaware, Florida, Louisiana, New Jersey, New York, Ohio, and Texas.
In addition to providing back-up child care, the 14 dedicated centers also offer special programs, summarized below and described in detail under "Special Programs."
For a temporary period of time (e.g., through December 31, 2021), JPMorgan Chase has added full service care options along with the back-up care options currently offered at the 14 dedicated child care centers. Full-service care will be offered on a limited basis for infants through 12 years of age. For more details, please visit brighthorizons.com/JPMCFullService.
Additional Back-Up Care Centers
If you aren't located near one of the 14 dedicated centers, you still have access to back-up child care at the approximately 400 Bright Horizons full-service and back-up child care centers throughout the U.S. In addition, you temporarily have expanded access to thousands of vetted non-Bright Horizons partner centers. These centers are available through the Back-Up Care Advantage (BUCA) Program.
These centers do not offer the special programs available at the dedicated centers.
In-Home Care
If you do not have access to the 14 JPMorgan Chase dedicated centers, you temporarily have access to in-home care (where Bright Horizons sends a caregiver to your home), dependent on availability. There is a minimum of four hours and maximum of 10 hours of care per day. These uses count as part of your annual back-up care day allotment.
Eligible Children
Back-up child care is available for children between 6 weeks and 12 years old, including:
  • Your natural children;
  • Your stepchildren (children of your current spouse);
  • Children of your domestic partner;
  • Your legally adopted children;
  • Your foster children;
  • Children under your legal guardianship (as established by a court order) whom you claim on your income tax return as dependents or for whom you provide more than 50% of their financial support.
For more details about your children's eligibility, see "Eligible Children."
Up to 20 Days of Care per Child per Year
You are eligible for up to 20 days of care per child per year. The 20-day annual limit applies even if both you and your spouse work at JPMorgan Chase. Note: In 2021, employees receive an additional 10 days of back-up care, for a total of 30 days.
Care is only available for days when you are working at JPMorgan Chase. However, if you are not working because you are on an approved military leave, back-up care is available.
Register in Advance
Before you can use back-up child care, and even before you can make a reservation for back-up child care, you must first register each child for whom you might request care. You'll register online, and through the registration process, you will provide materials such as a care profile, an informed consent form, and allergy and medication details.
To register for back-up care, visit https://backup.brighthorizons.com/jpmc.
To enroll in full service care, please visit brighthorizons.com/JPMCFullService.
In addition to registering, we also strongly recommend that you and your child visit the center you would use, before you need to use it for care.
Special Needs
JPMorgan Chase will make every reasonable effort to accommodate children with special needs — even it that requires special programming or staff training. Please contact your center in advance to discuss your child's needs.
Your Cost for Back-Up Care
For each day of care, you pay a copayment. The copayments are based on your Total Annual Cash Compensation (TACC). To check your TACC, visit My Health > Benefits Web Center > Your Profile > Personal Information. If your TACC is:
  • Less than $60,000, your copayment is $10 per child per day, with a family maximum of $25 per day
  • $60,000 or more but less than $150,000, your copayment is $20 per child per day, with a family maximum of $50 per day
  • $150,000 or more, your copayment is $40 per child per day, with a family maximum of $100 per day
Your Cost for In-Home Care
For each hour of in-home care, you pay a copayment. The copayments are based on your Total Annual Cash Compensation (TACC). To check your TACC, visit My Health > Benefits Web Center > Your Profile > Personal Information. If your TACC is:
  • Less than $60,000, your copayment is $6 per hour, minimum of 4 hours
  • $60,000 or more but less than $150,000, your copayment is $8, minimum of 4 hours
  • $150,000 or more, your copayment is $10 per hour, minimum of 4 hours
Your Cost for Full Service Care
The full service care tuition rates are subsidized by JPMorgan Chase and tiered based on Total Annual Cash Compensation. Please visit brighthorizons.com/JPMCFullService to find the tuition rates for your market (if applicable).
To Make a Reservation for Child Care
You can make a reservation for back-up care up to 35 days in advance of the day you need care. You can also make reservations on the day care is needed. Keep in mind that centers experience high-demand periods that are usually consistent with public and private school closings. Centers make every effort to confirm your reservation. Reservations will be considered on a "first come, first served" basis and can only be made for children registered with the center. To make a reservation, visit https://backup.brighthorizons.com/jpmc.
There is no specified timeframe to enroll in full service care. Please visit brighthorizons.com/JPMCFullService.
Special Programs
The 14 dedicated JPMorgan Chase centers offer several special programs, in addition to the 20 days of back-up care. For more details, see "Special Programs."