Employee Assistance Program (EAP) and Work-Life Program
The Employee Assistance and Work-Life Program (EAP) is available to provide professional, confidential counseling, consultation and referral services to help you and your eligible dependents find solutions to the many challenges faced in managing work and personal lives. The EAP is available to active U.S. benefits-eligible employees (that is, U.S. employees who are regularly scheduled to work 20 hours or more a week). That means you and your dependents can participate in the EAP even if you're not enrolled in a JPMorgan Chase Medical Plan. As part of the EAP, you have access to referrals for free professional counseling for topics related to stress, anxiety, depression, marriage, family, relationship issues and more.
Employee Assistance Program Counselors are professionally trained, licensed, or certified mental health professionals.
Employees can receive up to five counseling sessions a year per issue. All services provided by the EAP are free, confidential, and available 24 hours a day, seven days a week. If referral to some other professional is made and fees are involved, the counselor will help you determine whether your Medical Plan benefits will offset some of the costs.
Use of the Employee Assistance Program is voluntary and completely confidential as required by law and JPMorgan Chase policy.
When Employee Assistance Program coverage ends for you and/or your eligible dependents, you may be able to continue coverage for a certain period of time under the Consolidated Omnibus Budget Reconciliation Act of 1985 (COBRA). Please see the Health Care Participation section for more information on COBRA.
For additional information about the EAP and Work-Life Program, go to me@jpmc > Health, Life & Parenting > Employee Assistance and Work Life Program > U.S. or call 1-877-576-2007 or access the Employee Assistance Program on MyHealth > Wellness Activities & Services.